Privacy Policy

This Privacy Policy explains how ElliSekiz LLC (“ElliSekiz,” “we,” “us” or “our”) collects, uses, discloses and protects personal information when you use our website, applications and AI-powered services (collectively, the “Services”). We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

Information You Provide

• Account information such as your name and email address.
• Content you submit to our AI-powered services, such as prompts or uploads.
• Communications you send us, including support and business inquiries.
• Payment information processed securely through our payment partners.

Information Collected Automatically

• Device and usage data, including browser type, operating system and interaction logs.
• Approximate location derived from IP address.
• Cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Information

• To provide, operate and improve our Services.
• To process transactions and deliver purchased features.
• To communicate with you about your account and important updates.
• To understand how our Services are used and to enhance performance.
• To detect, prevent and address fraud, abuse and security issues.
• To comply with our legal obligations.

3. Legal Bases for Processing

For users in the European Economic Area, the United Kingdom and Switzerland, we process personal data under the following lawful bases: consent, contract performance, legitimate interests and legal obligation. You may withdraw consent at any time where processing relies on it.

4. Sharing of Information

We do not sell your personal information. We share information only with service providers who help us operate our business, with payment and cloud infrastructure partners, when required by law, and in connection with a business transfer. All partners are bound by confidentiality obligations.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements. After that, data is deleted or anonymized.

6. Data Security

We implement industry-standard technical and organizational measures to protect personal information, including encryption in transit and at rest, access controls and regular security reviews. No system is completely secure, but we work continuously to safeguard your data.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. To exercise these rights, contact us at privacy@ellisekiz.ai.

8. Children’s Privacy

Our Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have done so, please contact us and we will delete it promptly.

9. International Transfers

Your information may be processed in countries other than your own. We take measures to ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “last updated” date and, where appropriate, notifying you. Continued use of our Services after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@ellisekiz.ai or write to ElliSekiz LLC, Wyoming, USA.